Can I control different types of VR headsets at the same time?
Yes! You can control any of our supported devices directly from your cinema remote. If you want to use 10 Oculus Go's, 5 Daydreams, and 20 Google Cardboards, we can make that happen! (additional charges may apply).
What types of media can I upload?
You can upload monoscopic or stereoscopic equirectangular 360º or VR180º videos, spatial audio files created with the
Facebook Spatial Workstation, as well as JPEG and PNG images. We will also support 180º and other custom degree videos, as well as AmbiX spatial audio.
What if my guest want to watch a different experience at the same time?
You can control headsets individually as opposed to synchronized, so if you have multiple guests who want to watch different things at the same time, you can just select the experience and the single headset, then hit play!
Can multiple people access the remote at the same time?
No. You can only have one "operator" using the cinema remote at any given time. However, you can connect multiple tablets to monitor the headsets, but only tablet can be in control at any given moment.
What is the maximum number of devices that I can control?
There is theoretically no limit. You can have a nearly unlimited amount of devices connected worldwide, and control them all with a single click from your remote.
What are the recommended upload specs for video?
We accept equirectangular videos of any resolution, bitrate, and codec. However, to reduce upload times and minimize capacity usage, we recommend the following: Resolution: 4096x2048 for monoscopic, 3840x2160 for stereoscopic. FPS: up to 60fps. Codec: H.265/HEVC. Bitrate: 30Mbit for 30fps, 50Mbit for 60fp.
What is the maximum playback resolution of my videos?
The vast majority of current generation devices support playback of UHD (3840x2160) video. To make sure your videos run smoothly on all devices, we play videos up to UHD @ 60 frames per second. We are working to support FOVAS (field-of-view adaptive streaming), which allows playback of 8K videos on the current generation of devices.
What platforms are supported?
Contraverse Expo supports the following VR platforms:
Android Phones (Cardboard), iPhone and iPad (Cardboard), Oculus Go, Samsung Gear VR, Google Daydream, Oculus Rift, Oculus Quest (coming soon), Windows Mixed Reality, HTC Vive (Pro), Vive Focus, Vive Cosmos, Pico Headsets.
Where can I download the Contraverse Expo app?
You can find the links to download the VR applications
here, and links to download the cinema remote app
here.
How can I see the progress of people watching my content?
On your app at the top of the screen, there is a playback window where you can see exactly what each viewer is watching.
